Privacy Policy

Effective Date: March 15, 2026

At AENTRA WorkForce Solutions, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our web platform and mobile applications.

1. Information We Collect

We collect the following categories of personal information:

  • Identity Information: Full name, email address, employee ID
  • Contact Information: Phone number, home address, city, province, postal code
  • Sensitive Information: Date of birth, Social Insurance Number (SIN), driver's license number, medical condition details
  • Emergency Contacts: Name, phone, address, and relationship of primary and secondary contacts
  • Employment Data: Work history, certifications (TCP tickets), experience details, pay rates
  • Account Information: Email, encrypted password, assigned roles
  • Usage Data: IP address, browser/device info, login timestamps, feature interactions
  • Third-Party Data: Information shared via integrations (e.g., QuickBooks)

2. How We Use Your Information

We use your information to:

  • Create and manage your employee account
  • Process employment applications and timesheets
  • Generate invoices and manage payroll data
  • Communicate service updates and notifications
  • Ensure compliance with employment regulations
  • Improve platform security and user experience

3. Data Protection & Encryption

We take the security of your personal data seriously:

  • Sensitive personal information (address, phone, date of birth, SIN, driver's license, medical details, emergency contacts) is encrypted at rest using AES-256 encryption
  • All data transmitted between your device and our servers is encrypted via TLS/HTTPS
  • Passwords are stored using industry-standard one-way hashing
  • API access is secured with JWT (JSON Web Token) authentication
  • Rate limiting is applied to prevent abuse

4. Information Sharing

We do not sell your data. We may share it with:

  • Authorized administrators (for management and support)
  • Service providers (email delivery, cloud hosting)
  • Legal authorities, if required by law
  • Integrated platforms like QuickBooks (with your organization's consent)

5. Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of all personal data we hold about you
  • Correction: Request updates to inaccurate or incomplete data
  • Deletion: Request permanent deletion of your account and personal data
  • Data Portability: Export your data in a machine-readable format

Mobile app users can delete their account directly from the app. You may also contact us at info@aentra.ca to exercise any of these rights.

6. Data Retention

We retain your personal data for as long as necessary for business and legal purposes. When you request account deletion, your personal information is permanently anonymized while essential business records (timesheets, invoices) are retained in anonymized form for regulatory compliance.

7. Cookies & Tracking

Our web platform uses essential cookies for authentication and session management. We do not use tracking cookies for advertising. You can manage cookies through your browser settings.

8. Mobile Application

Our mobile app collects the same categories of data listed above. Additionally:

  • The app communicates exclusively over HTTPS
  • Authentication tokens are stored securely on your device
  • No data is shared with third-party analytics or advertising services
  • You can delete your account and all associated data from within the app

9. Third-Party Links

We are not responsible for the privacy practices of external websites linked from our platform.

10. Policy Updates

This policy may be updated periodically. We will post the revised version with a new effective date on this page.

11. Contact Us

For privacy questions or data requests, contact us at:

AENTRA WorkForce Solutions
Email: info@aentra.ca
Website: https://aentra.ca
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© 2026 – AENTRA WorkForce Solutions  ·  Privacy