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AENTRA

Field service & trades businesses

Field service management software that keeps the office and the field in sync.

Whether your technicians install, repair, inspect, or maintain, AENTRA connects the request, the schedule, the work on site, and the invoice — with native iPhone apps for the field and a web dashboard for dispatch, managers, and finance.

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  • Built in Canada
  • GST/HST-ready invoicing
  • Native iPhone & iPad apps

The problem we solve

Where field service teams lose time — and how AENTRA fixes it.

Dispatch runs on whiteboards and group chats.

With AENTRA: Work orders, technician schedules, and job status live in one shared view, so changes reach the field instantly and the office always knows what is next.

Technicians spend their evenings on paperwork.

With AENTRA: Time, notes, photos, and forms are captured on the job from the iPhone app, which means the paperwork is done when the job is done.

Quotes and invoices are built from scratch every time.

With AENTRA: Quotes are created from the customer record and shared by link; when the job is complete, the invoice is generated from the work that was actually recorded.

Getting paid takes weeks.

With AENTRA: Invoices can be shared with a secure link and paid online, and overdue balances are visible in one place.

Features

Field service management software features, connected end to end.

Every capability shares the same clients, people, permissions, and financial records — so work captured once is reused everywhere.

Work orders and job intake

Create, prioritize, and track work orders from first contact through completion, with customer and site details attached.

Scheduling and dispatch

Plan technician schedules, assign jobs, and rebalance the day when urgent calls come in.

Native mobile apps

Technicians clock in, view assignments, record time, capture photos, and complete forms from AENTRA Workforce for iPhone.

Customer and site records

Keep contacts, sites, equipment notes, and job history together so every visit starts with context.

Quotes with shareable links

Send professional quotes that customers can open from a link, and convert accepted work into jobs without retyping.

Invoices and online payment

Generate invoices from completed work with GST/HST, send a secure link, and let customers pay online.

Timesheets and payroll

Field hours flow into approvals and payroll so technicians are paid from the same record used for billing.

Roles and permissions

Give dispatchers, technicians, managers, and finance exactly the access they need, with modern sign-in including passkeys.

How it works

From first record to final invoice.

  1. Request comes in

    Create a work order with the customer, site, and scope — or convert an accepted quote.

  2. Schedule the right technician

    Assign the job and place it on the schedule; the technician sees it on their phone.

  3. Complete the work

    Time, photos, notes, and forms are recorded on site.

  4. Invoice and get paid

    Generate the invoice from the job, share the link, and accept online payment.

Why teams switch

What changes when the work is connected.

AENTRA is one platform for the people, work, and transactions behind your operation — configured for field service rather than forced into a generic template.

  • Less double entry

    Information captured in the field is reused for billing, payroll, and reporting.

  • A calmer dispatch desk

    Everyone works from the same schedule and job status.

  • Faster payment

    Shareable invoices with online payment remove friction for your customers.

  • Room to grow

    Add inventory, purchasing, or other modules on the same platform when you need them.

FAQ

Field service management software questions, answered.

What is field service management software?
Field service management software helps businesses that work at customer locations manage requests, scheduling, dispatch, on-site documentation, and billing. AENTRA combines those workflows with timesheets, payroll, and invoicing in one platform.
What is the best field service software for small businesses in Canada?
Look for software that your technicians will actually use on their phones, that handles Canadian GST/HST, and that connects jobs to invoicing without double entry. AENTRA was built in Canada with those requirements in mind; a demo with your own workflow is the best way to compare.
Does AENTRA have a mobile app for technicians?
Yes. AENTRA Workforce is a native iPhone app for clock-in, assignments, time, photos, forms, and other permitted workflows.
Can customers pay invoices online?
Yes. Invoices can be shared through a secure link, and customers can pay online where online payments are enabled for your account.
Can AENTRA track inventory used on jobs?
Yes. AENTRA includes inventory management with products, warehouses, purchase orders, and suppliers, which can be enabled alongside field service.
How long does it take to get started?
Onboarding starts with mapping your current workflow. Timelines depend on your team size, data, and the modules you enable, and we agree on a rollout plan before you commit.

Related industries

AENTRA packages can be combined on one platform. Explore related configurations or browse all industries.

Field service management software, configured for you

See AENTRA with your own field service workflow.

Bring your rates, forms, and processes. We will show you how AENTRA maps to them — and give you a straight answer on fit and pricing.

Book a tailored demo Explore package pricing